Arbetsbeskrivning

At Beiersdorf, we want to help people feel good about their skin – and our commitment goes far beyond caring for skin. For 140 years, we have developed innovative skin and body care products for well-known brands such as NIVEA, Eucerin and Hansaplast.

As IT Coordinator, NOE you will be the link between IT services and users, ensuring the smooth operation of IT support. This role involves managing IT requests and coordinating hardware resources.

Your Tasks

• IT Support for users across Northern Europe and United Kingdom logged via ticketing platform.
• Provide IT training and knowledge transfer to users.
• Local Hardware support: Laptops, Macs, iPads, iPhones, Printers etc.
• Manage and maintain asset registry.
• Purchasing of local hardware such as Mobile devices, peripherals.
• IT cost management for the relevant area of responsibility.
• Conference & event management support at Beiersdorf: Responsibility for IT service delivery relevant topics of conference and event management.
• Management of IT service delivery projects or support for other internal IT service delivery projects
• Responsible for the application of and compliance with the Beiersdorf Shared Service IT service and support processes within the area of responsibility
• Development of proposals/measures for further improvements of IT services and products

Your Profile

• IT professional experience with a focus on IT service delivery.
• Comprehensive IT knowledge for HW/SW, especially in the area of desktop services and other end-user services.
• Knowledge of iOS/MacOS, Windows 10 / 11, printing, mobile devices, MS Office and other IT solutions
• Knowledge of basic networking concepts.
• Project management skills and competence in handling projects
• High flexibility and ability to work under pressure
• Strong customer orientation
• Willingness to learn continuously
• Assertiveness and ability to work in an international team
• Good communication and organizational skills.
• Willingness to travel on business as and when required.

At Beiersdorf, we see you as a person – far beyond your title or role. Our goal is to provide the flexibility and support you need for your professional and personal success through our work environment. That is why we have a lot to offer!

We offer a competitive salary along with an annual bonus (subject to conditions). Other benefits include:- Hybrid working (60% office time), Private health insurance, pension, 30 days vacation per year, Wellness fee, Meal vouchers, discounted product purchases, leave entitlements and wellbeing support to include access to an excellent Employee Assistance Programme.

We embrace Diversity and Inclusion and are committed to providing equal opportunities to all of our applicants – regardless of race, gender, age, religion and beliefs, sexual orientation & gender identity, disability, cultural, ethnic or national origins.