Arbetsbeskrivning

Project: Delivery Hero (DHero)

Are you a Norwegian speaker looking for an international career opportunity combined with sunny Mediterranean living?

Our client is now hiring Norwegian-speaking Customer Service Representatives for the Delivery Hero (DHero) project – the group behind well-known brands such as foodora and efood.

About the role:

As a Customer Service Representative, you will support Delivery Hero’s food delivery services. You assist customers and restaurant partners with questions regarding orders, deliveries, and technical issues.

Your responsibilities include:

• Providing customer support via chat, email, and phone
• Handling cases such as delayed deliveries, missing items, and order questions
• Offering technical and operational assistance to restaurant partners
• Ensuring a high-quality and professional service experience

Work location & relocation package

• 100% remote work from anywhere in Greece
• Relocation package to Athens or Thessaloniki, including:
• Free flight ticket
• Two weeks of hotel accommodation
• Assistance in finding long-term housing

Salary & benefits

• Competitive fixed monthly salary
• Performance-based monthly bonus
• Paid onboarding training
• Rotating shifts, Monday–Sunday
• Full-time employment

Who we are looking for

• Native-level or fluent Norwegian speaker (C1 or higher)
• Good command of English (B2 or higher)
• Service-oriented, solution-focused and comfortable working with digital tools
• Strong written and verbal communication skills
• Customer service experience is a plus, but not required

About our client & the project

Our client is a leading international customer experience provider working with well-known global brands.

In this position, you support Delivery Hero, a major global player in food delivery operating in around 70 countries.

Send us your application now!