Arbetsbeskrivning

At Telavox, we’re transforming the future of Unified Communications as a Service (UCaaS), and we’re looking for a Project Manager for a senior-level role to strengthen how we onboard and deliver solutions to some of Europe’s most well-known network operators.

This is a high-impact role with broad ownership and visibility, where you’ll collaborate across commercial, technical, and operational teams to ensure our customers experience world-class onboarding. If you thrive in fast-moving environments, enjoy shaping delivery processes, and love being the bridge between customers and technical teams, this role is for you!

As a Project Manager at Telavox, you will manage projects end-to-end, from commercial handover, through technical workshops and delivery, to Go-Live and final handover into daily operations.

You will translate customer requirements into actionable plans, turn technical solutions into customer-friendly communication, and ensure timelines, risks, and dependencies remain on track. You’ll work closely with solution architects, engineering, customer service delivery, and external partners to create a smooth onboarding experience that sets customers up for long-term success.

This role comes with a high degree of autonomy and the opportunity to help shape how we scale licensed subscribers across Europe as the business area continues to grow.

Your day-to-day work may include:

• Managing end-to-end delivery projects for network operator partners.

• Facilitating customer meetings, technical workshops, and alignment sessions

• Reviewing progress in Jira/Confluence and driving iterative delivery

• Coordinating across commercial, technical, and external stakeholder groups

• Preparing meeting materials and updating project documentation

• Identifying risks, unblocking dependencies, and maintaining customer trust

• Supporting training, QA, and documentation when needed

Team and location You will be part of our Project Management team within the Customer Service Delivery department. Your manager is based in Oslo, while many of your key internal stakeholders are located at our Malmö HQ and across other Nordic offices.

We are mainly looking for candidates located in or near Malmö, for a hybrid working setup, with a minimum of three days per week onsite at our new, vibrant HQ, Gjuteriet. However, qualified candidates based elsewhere in Sweden may also be considered, as long as you are willing to travel frequently to the Malmö office. A few travels outside Malmö may also be required.

You are a hands-on project manager who thrives on solving complex challenges. You naturally build trust through strong communication and a genuine, personable approach. You enjoy translating technical concepts into clear messages, and take pride in delivering a high-quality onboarding experience that has a visible impact on the business.

Key skills and experience we are looking for:

• Experience as a Project Manager or other comparable roles

• Experience from telecom, SaaS, IT, or other agile tech environments

• Strong communication skills in English

• Advanced Excel/Sheets skills and proficiency in PowerPoint/Slides

• Ability to facilitate workshops and explain technical concepts clearly

• High ownership, customer focus, and a “roll up your sleeves” mentality

• Structured, proactive, and solution-oriented

• Enjoy being the “bridge” between technical and commercial teams

Nice to have:

• Prince2, PMI/PMP, or similar certifications

• Jira, Confluence, and experience with iterative/agile delivery

• Understanding of API integrations

Since Telavox's journey started in 2002, we have strengthened our position as the leading forward-thinking communication platform for businesses. As a digital mobile operator, we develop and own our all-in-one communication platform, which integrates telephony, PBX, messaging, meetings, and contact centers, giving businesses a smarter way to connect. Today, we’re a thriving company with 1.9 billion SEK in revenue and 500+ Telavoxers across nine countries. We embrace AI and automation to push the boundaries of business communication. We offer flexible work options and adaptable hours, giving you the freedom to balance life and career while staying connected to our vibrant Telavox culture.

We’re always on the lookout for great talent, so applications are reviewed continuously. If you're ready to be part of an innovative, AI-driven telecom company, apply today with your CV and cover letter in English.

Holiday coming up Thank you for your interest in joining Telavox! Please note that due to the holiday season, our recruitment team will have limited availability. We will review applications and respond to inquiries after January 12th. We appreciate your patience and wish you a joyful holiday season!

For any questions, feel free to reach out to HR Business Partner Victoria Schmitz at [email protected].

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