Arbetsbeskrivning

As a global market leader, KraftPowercon offers solutions, products, and services—and drives innovation—within industrial power supply. Thanks to growing demand from new and existing customers, we need to expand our team. This is where you come in. We are currently looking for a (TITLE and a short teaser).

Are you a hands-on problem solver with a passion for power electronics and customer service? Do you thrive in dynamic environments and enjoy international travel? Join KraftPowercon Sweden AB as a High Voltage Field Service Engineer and be part of a global team driving innovation and reliability in high-voltage solutions.

As a Field Service Engineer, you’ll be the technical backbone of our customer support operations. Your mission is to deliver exceptional service—both remotely and on-site—by troubleshooting, repairing, commissioning, and upgrading our HV products and solutions.

Your key responsibilities include:

• Building strong customer relationships and delivering expert technical support.
• Diagnosing and resolving technical issues on-site and remotely.
• Leading commissioning and validation of HV systems.
• Supporting spare parts sales and coordinating service activities.
• Collaborating with cross-functional teams to drive service excellence.
• Documenting service visits and providing feedback for product improvement.
• Conducting customer training and supporting global service agents.

• Education: Electrical Engineering or Technician
• Experience:
  • 4+ years in technical field service (remote/on-site) or test engineer.
  • Hands-on experience with Rectifiers (SCR, SMPS) and Transformers.
  • Proven ability to build customer trust and solve problems using structured methods.
  • International service experience and project leadership.
  • Strong documentation and presentation skills.
• Personal qualities:
  • Customer-focused, communicative, and professional.
  • Self-driven with strategic thinking and leadership qualities.
  • Organized, quality-oriented, and meticulous.
• Languages: Fluent in English (Swedish is a plus).
• Other Requirements:
  • Willingness to travel internationally.
  • Flexibility to support urgent service requests outside office hours.
  • Valid driver’s license.