Arbetsbeskrivning

Description:

As Order Coordinator, you’ll play a key role in ensuring our customers and dealers receive high-quality support throughout the order process. Working closely with our Pricing & Order Management team, you’ll contribute to creating real customer value while helping to drive digitalization, automation and smarter ways of working.

You’ll serve as a trusted business partner across departments and markets, with a clear focus on continuous improvement in the full order process

You’ll join a warm, supportive, and passionate team based in Eskilstuna. We work closely across regions and functions to deliver real value to our customers and dealers. We believe in collaboration, learning, and effortful ourselves - always with a positive mindset and a good dose of team spirit. Together, we explore new ways of working and celebrate success as one team.

In this role, you will:

• Be the key point of contact for dealers and customers in your designated markets, supporting machine order management
• Provide training and support to dealers using SAP-based order interfaces
• Ensure required legal and administrative documents are collected and verified for market entry
• Administer discounts and price adjustments in alignment with policies.
• Act as the “gatekeeper” for documentation quality, ensuring accuracy, correct authority levels and approval flows
• Maintain an overview of machine orders and proactively manage potential deviations
• Continuously look for ways to improve our processes and reduce waste

Who are you?

We’re looking for someone who brings more than just process expertise – someone who adds energy, curiosity, and a strong sense of collaboration to the team. You have a positive and open mindset, and a genuine interest in people, performance, and progress.

You thrive in a fast-paced, multicultural environment where you can contribute, support others, and grow together. You’re naturally collaborative and enjoy working as part of a team, while also taking responsibility and initiative in your own work.

Customer focus comes naturally to you, you’re also passionate about continuous improvement and finding smarter, more efficient ways to deliver value. With your curious approach and willingness to learn, you bring fresh ideas and energy that inspire those around you.

Your skills & experience:

• Solid understanding of order management processes, preferably at SAP
• Experience working with internal and external customers or partners
• Analytical and structured, with good problem-solving skills
• Comfortable working under pressure and managing multiple priorities
• Knowledge in Power BI is a strong plus
• Strong communication skills in English; other languages are a bonus

Your Application

Does the role sound interesting and like a good fit? We recommend submitting your application as soon as possible, as we are conducting interviews on an ongoing basis and the position may be filled before the application deadline. We can only receive and process your application if you register your CV in our portal. Due to GDPR regulations, we cannot accept applications via email. We warmly welcome your application! The assignment is part of Quest Consulting’s staffing services.

About Us

We are specialists in IT, Technology, HR, Administration, and Finance. Our goal is to be your personal partner, which is why it is very important to us to work according to our core values. Our key principles are to be Personal, Innovative, and Professional.