Responsibilities:
· Ensures adherence to established program methodology and ways of working for process in their process stream
· Maintain the process model that shows who does what, including data, internal controls, KPIs, desk top procedures and other knowledge elements as required.
· Process SMEs may be allocated to a template deployment or a template development team. Template deployment Process SME responsibilities:
· Process input to change Impact Assessment
· Provide input into Change & Comms plan for addressing impacts identified (this can cover a lot of activities: workaround definition,preparing/reviewing content for comms, etc)
· GBO transition (knowledge transfer, activity split discussions, DTP review)
· SIT (scenarios input, validation of specific results only from process perspective) UAT (Test Scenarios selection/input)
· Cutover (planning & execution – _limited) Hypercare
· Training (Knowledge Transfer to trainers, materials review)
· Hand-hold country and GBO resources throughout the project to secure an understanding of the process and operating model and to guide the transformation and provide clarification of any area of concern or doubt
· Template development Process SME responsibilities:
· Perform process design for template enhancements approved to be implemented in the SAP solution/ operating model in (review and provide input to process documentation, get Process Lead approvals on key design decisions working closely with SSD)
· Support Demand Management Office on validation forums for demands
· Support Data Migration validation (extractions, specs, results, etc) for Demand implementation
· Support SIT run by SI (i.e., review SIT scope, review new/changed scenarios, review SIT results documented by SI, agree defect fixing solutions) from process perspective
· Support UAT run by GBO & Country (i.e., support test execution with solution input, agree defect fixing solutions) Support Hypercare (i.e., support ticket investigation & defect resolution) for process defects
· Provide input to Training preparation (Solution input to trainers, materials review limited) Provide input to Change Impact Assessment for Demands
· Desired knowledge, experience, competence, skills etc
· Good understanding of process management.
· Following competence to be added: Ariba up- (Source to contract) and downstream (Ariba Buying/Guided Buying), VIM and S2P (indirect) end to end process.