Arbetsbeskrivning

Join our client’s Nordic Clothing Brand Customer Experts team in Greece. This role is offered on work-from-home basis from Athens or Thessaloniki. How would you feel if your office was just a breath away from beaches with crystal-clear waters? Does year-long sunshine – along with flavorful Greek cuisine – sound like an option you’d like to explore? If you are fluent in Swedish and possess an unparalleled passion for self-expression through fashion, grab the opportunity and come work with our client’s Online Fashion Brand support team. What you will do: Be the primary point of contact for customer requests, representing Europe’s most fashionable tech company Utilize phone calls, e-mails and chats in order to provide a seamless customer experience Handle inquiries about product orders, payments and deliveries, as well as complaints – always in a professional and timely manner Turn every customer into a happy customer! Exchange ideas and solutions with your colleagues! Enjoy your time in Greece! What you will bring: Fluency in Swedish Very good use of English – both in written and spoken language Work experience in the field of retail is welcome Familiarity with e-commerce will be considered an asset Exceptional communication & soft skills, as well as a problem-solving mentality Computer knowledge/tech savviness A positive and adventurous attitude A sponge that is willing to soak up all the knowledge and experience offered What our client offers: Complete relocation support (flight ticket to Athens or Thessaloniki & 2 weeks of accommodation) Competitive monthly salary + 2 extra salaries per year A generous bonus scheme Fully remunerated training by certified instructors Health care benefits and numerous other discounts Consistent support for anything you may need along the way State-of-the-art premises – including an amazing activity room with a fully-equipped gym, table tennis table and TV Special events as well as community & social responsibility initiatives Free online Greek language courses Professional growth & development opportunities within a multicultural, safe and fun workplace Work for a Great Place to Work-Certified Company that fosters diversity This is a great opportunity to advance your career and work for a multinational company, by developing strong experience and skills, while representing one of the biggest brands worldwide. In addition, you will be a member of a company that fosters diversity, offering equal opportunities to all, regardless of gender, ethnicity, religion, culture or age. Required language: Swedish