Step Into the Spotlight: Become a German-Speaking Beauty Advisor for a Global Beauty Icon!

Are you a beauty enthusiast with a talent for exceptional customer service? An exciting opportunity awaits you to join a prestigious global beauty brand as a Beauty Advisor in vibrant Porto! Be at the cutting edge of the beauty industry and help shape the future of beauty.

As a Beauty Advisor, you'll:

• Engage with customers via live chat, phone, email, and social media, delivering top-notch service
  
• Address inquiries and complaints with expert beauty advice and solutions
  
• Manage e-commerce questions related to returns, deliveries, and refunds
  
• Provide personalized product care advice and maintain databases
  
• Handle health-related condition reports​
  

What We’re Looking For:

Essential:

• Native German speaker with strong English (B2 level or higher)
  
• Outstanding communication skills and a genuine passion for customer satisfaction
  
• Strong problem-solving abilities and a collaborative mindset
  
• Proficiency in IT and reporting tools
  
• Flexibility to work various shifts
  

Bonus Points:

• Experience in the cosmetics or luxury sector
  
• Knowledge of digital and social media
  
• Previous customer service experience
  

What We Offer:

• Top-Notch Training: Comprehensive 15-day program covering product knowledge, customer management, and cutting-edge tools
  
• Attractive Compensation: Competitive salary with holiday and Christmas allowances, plus health insurance and meal benefits
  
• Perks & Benefits: Apartment benefit and a vibrant work environment with fantastic amenities