Arbetsbeskrivning

We are now looking for a driven and structured professional to join our client within the healthcare industry as a Customer Service & Order-to-Cash Specialist. This is a key position within the Nordic Customer Service team, supporting daily operations and contributing to the onboarding of new ERP integrations with 3PLs. The role ensures a smooth flow of financial and logistical information from customers and 3PLs into the business. Your daily tasks will involve customer-focused activities such as order and sales analysis, customer communication, billing, stock reconciliation, complaint handling, and ad hoc support. You will work closely with the Nordic Customer Service Manager and external stakeholders to ensure invoicing and credits are aligned with agreements. Main responsibilities include: Order-to-Invoice handling and interface monitoring Monitoring and securing stock levels in export markets Daily billing verification and credit memo processing Master data checks and updates Period-end closing activities (monthly, quarterly, yearly) Ensure accurate and timely processing of inventory returns and credit memos Sales reporting and suspicious order monitoring Ensuring compliance with drug safety and healthcare compliance guidelines

• Background in customer service-related processes, including customer-facing activities
• Experience with ERP systems and business data warehouses (preferably SAP)
• Strong customer orientation and proactive engagement
• Excellent teamwork skills in a multicultural environment
• High level of commitment and flexibility in a changing environment
• Fluency in English, both spoken and written

You are a detail-oriented and service-minded individual with a strong sense of responsibility. You enjoy working both independently and as part of a team, and thrive in a dynamic and evolving environment. You are solution-oriented and communicative, always striving for continuous improvements in processes and collaboration.

Scope of employment: 100% Type of contract: Fixed-term employment as a consultant via JobBusters. Salary: According to agreement  Start date: 2025-09-01 End date: One year assignment, with the possibility of extension Selected benefits: Collective agreement, wellness allowance, Benifex etc. In your application: Please ensure it is clear that you meet the qualifications required by the client. 

We review applications on a rolling basis. Since recruitment processes in the consulting industry often move quickly, the position may be filled before the application deadline — so don’t wait to apply!

You do not need to include a cover letter. Instead, please answer the screening questions as part of your application. 

Our client is a multinational company from the USA that operates in pharmaceuticals, health care and medical equipment. They are located in Uppsala, Stockholm and Helsingborg.