Arbetsbeskrivning

Ecommerce Responsible – Nordic Countries

Substitution 01.11.25

We're looking for a results-oriented and strategic Ecommerce Responsible to lead and execute our digital commercial strategy across the Nordic region. In this role, you'll take ownership of sales performance, P&L growth, and operational excellence, while driving omnichannel integration, optimizing customer experience.

Key responsibilities

• To lead our commercial efforts
• To manage best-in-class operations
• To oversee and drive margin growth across full P&L
• To accelerate toward our fully integrated model
• To lead, motivate and develop a high performing team
• Provide regular feedback on Brand positioning in the market
• To demonstrate strong understanding of local retail fashion market, and be able to communicate fluently in one of the Nordic languages

Commercial

• Check & understand SALES in amounts & units, by section, the comparable from last year physical stores sales, online weight.
• Follow-up on traffic and conversion
• Returns: Check return rate and its variation
• Follow-up on Omnichannel sales
• Share product needs and push local commercial actions on web
• STOCK: be aware that everything is put away on time, if stock is in transit and needed upload of presale; check its quantity and quality.
• Be conscious of peak of sales, special sales events, public holidays, etc.
• Daily contact with product managers and HQ

Omnichannel

• Follow-up sales figures and delays
• Follow-up on Click&Collect figures
• Review incidences & provide feedback
• Share information with operational team from stores

Logistic

• Review packing situation and delays

Transport

• Follow-up on delivery commitments and identify potential delays. Communicate with HQ transport team to understand the reason behind

Customer Service

• Be aware of performance and internal SLA´s to ensure an excellent customer experience.
• Share information with CS about delays if we have an incident

Marketing

• Follow-up Digital Marketing KPIs
• Identify and suggest key actions and investments required to reach target sales

Finance

• Follow-up on performance, Sales vs, Budget

How we Imagine you:

STRONG FASHION PRODUCT MINDSET

GREAT COMMUNICATION SKILLS

DIGITAL ECOMMERCE BACKGROUND IS A MUST

CONFIDENCE IN ANALYZE KPIS

EXPERIENCE IN OWNING, BUILDNING AND DELIVERING ECOMMERCE INITIATIVES TO DRIVE INCREMENTAL REVENUE BY OPTIMIZING DIGITAL CORE KPIS.

TRANSFORMATION LEADER

Ready to Lead the Way?

This is an exciting opportunity to shape the ecommerce presence of our brand in the Nordic region. If you're passionate about fashion, data, digital innovation, and delivering exceptional customer experience — we want to hear from you.

If you are interested in this position and believe that you match the required profile, please apply no later than 10.08.25.