Arbetsbeskrivning

Are you a Danish speaker and want to be part of a growing, positive team that challenges a traditional industry? Green Storage are seeking Danish-speaking Customer Service Representatives to join a highly collaborative team where innovation, service excellence, and a strong community focus are central to the culture. About Green Storage Green Storage is an innovative company in the self-storage industry. Offer smart, secure, and environmentally friendly storage solutions for both individuals and businesses. With their digital customer journey, high-quality facilities, and strong growth, they have quickly become a leader in the Nordics and are shaping the future of storage solutions. About the role As a Danish-speaking customer service representative, you are a central part of their Customer Experience team in Stockholm. Your mission is to assist their customers with questions and concerns – always with a solution-oriented and positive attitude. You will primarily communicate in Danish, but Swedish and English may also be required. The work involves handling inquiries via phone, email, and chat, dealing with everything from advising and bookings to basic troubleshooting and administration. You will quickly become part of a cohesive team where initiatives are appreciated, and improvements are encouraged. Examples of tasks: • Helping customers via phone, email, and chat (mainly in Danish) • Handling bookings, adjustments, and customer cases in their system • Identifying areas for improvement in the customer flows • Collaborating with other teams to create a first-class customer experience About you We are looking for someone who loves to provide service and enjoys having many customer contacts during the day. You are curious, meticulous, and have good communication skills, both verbally and in writing. You naturally switch between tasks and work independently in a digital flow. You are a team player who gladly takes responsibility and contributes to a good atmosphere at work. We believe that you have: • Excellent knowledge of Danish (spoken and written) • Good knowledge of Swedish and English • Previous experience in customer service (preferably digital & via phone) • Experience working in various systems • A solution-oriented approach and a positive attitude Interested? Does this sound like something for you? Send in your application as soon as possible – we conduct interviews continuously and the position may be filled before the last application date. Do you have questions? Do not hesitate to contact us!