Arbetsbeskrivning

Are you service-minded and tech-savvy? Join an international team in Lisbon and support a globally recognized (confidential) client. If you enjoy helping people and solving technical issues, this is your opportunity Your Role: Assist customers via phone, email, chat, and social media Support with product features, e-commerce, technical issues, and wireless connectivity Handle pre-sales questions and general inquiries Maintain a consistent and professional tone Escalate complex issues and collaborate with technical teams Manage your own support tickets and follow team guidance Keep records accurate and provide feedback on help materials What You Bring: Fluent in Danish, with good English (B2+) Strong communication and problem-solving skills Comfortable with tech and dynamic environments Open to feedback and learning Willing to work flexible hours, including evenings/holidays if needed What's in: Schedule: Monday to Friday – 08:00 AM to 05:00 PM (Weekends off: Saturday & Sunday) Salary: €1,500 gross/month + €120 performance bonus Full-time fixed-term contract with potential for extension Supportive onboarding and training program International and inclusive work environment with colleagues from across Europe Relocation support  Office located in Lisbon, with proximity to beaches, culture, and a great lifestyle About the Company: You will be joining a multinational leader in customer experience management, working on behalf of a high-profile global client. The company is known for its supportive team culture, career development opportunities, and vibrant working environment in one of Europe’s most attractive cities. Required language: Swedish