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IT Support Technician
Gothenburg (SE) 30 dagar kvar
Gothenburg (SE)
Obestämd ort Heltid
Skicka ansökan 30 dagar kvar
Support Tekniker IT-support Supporttekniker It-supporttekniker
30 dagar kvar

Arbetsbeskrivning

Role: IT Support Technician

Seniority Level: Intermediate

Location: Mölndal, Gothenburg, Sweden (Onsite)

Remote Work: Not available (0%)

Work Allocation: 100%

Application Deadline: 16 May 2025

Assignment Description

We are currently seeking an experienced IT Support Technician for our client in Gothenburg. This is an exciting opportunity to work in a dynamic technical support environment, supporting global internal users and working with innovative healthcare technology solutions.

Key Responsibilities:

  • Provide 2nd line technical support for internal users globally.
  • Handle TENA SmartCare support tickets via Zendesk (both software and hardware related).
  • Perform firmware upgrades and monitor device functionality.
  • Deliver effective solutions and clear communication to internal stakeholders.
  • Coordinate complex issues with the 3rd line support team.
  • Maintain documentation and troubleshooting procedures.

Preferred Experience:

  • Previous experience working with medical device products is a strong plus.
  • Comfortable supporting both software and hardware issues.
  • Familiarity with ticketing systems like Zendesk.


Mer info

Anställningsform Vanlig anställning
Publicerad 2025-05-16
Lön Fast månads- vecko- eller timlön
Antal platser 1
Varaktighet 6 Månader eller längre
Dela annons
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