Location: Järfälla, Alvik, Gothenburg, or Linköping
Scope: Full-time
Start: Upon agreement
Duration: Long-term assignment

We are looking for an experienced ServiceNow Developer for an assignment focused on maintaining, improving, and future-proofing a complex and business-critical ServiceNow platform. The role involves both day-to-day development and proactive initiatives aimed at performance, user experience, and long-term value.
The platform includes modules such as ITSM, HR, App Engine, CMDB, GRC, and custom applications. A key part of the role is to reduce technical debt and promote out-of-the-box solutions whenever possible.
Key Responsibilities:

    Ongoing development and maintenance of the ServiceNow platform
    Incident management to ensure high availability and fast issue resolution
    Performance monitoring and introduction of new platform features
    Managing small workstreams: gathering requirements, stakeholder communication, creating user stories, performing demos, and reporting progress

Required Skills & Experience:

    Solid experience working in a ServiceNow maintenance organization
    Ability to build robust, scalable, and future-proof solutions
    Strong understanding of the ServiceNow platform and common pitfalls
    Experience implementing solutions in one or more of the following areas: ITSM, HR, CMDB, GRC, Custom Applications
    Proven ability to reduce customizations and shift towards out-of-the-box functionality
    Understanding of how ServiceNow drives business value through digitalization and automation
    Experience working with Performance Analytics and integrations
    Agile mindset and experience with continuous improvement processes

Preferred Qualifications:

    Certified System Administrator (CSA)
    Certified Application Developer (CAD) and/or any CIS certifications

Interested in contributing to one of Sweden’s most important ServiceNow environments?
Submit your application today and we’ll tell you more!