Arbetsbeskrivning

Job Title: Service Engineer

Location: Sweden

Company: Elemental Scientific Instruments Nordics

Department: Service & Support

Employment Type: Full-time

About Elemental Scientific Instruments:

Elemental Scientific Instruments is a leading provider of cutting-edge scientific and analytical equipment. We are committed to delivering innovative solutions and exceptional service to laboratories, research institutions, and industries worldwide. Join our dynamic team and contribute to the advancement of scientific progress through your technical expertise.

Position Overview:

We are looking for a dedicated and experienced Service Engineer to join our Service & Support team in Nordics. As a Service Engineer, you will be responsible for the installation, maintenance, troubleshooting, and repair of Elemental Scientific Instruments' products. This role requires a proactive individual with strong problem-solving skills, technical knowledge, and a passion for delivering excellent customer service.

Key Responsibilities:

• Install and commission scientific instruments at customer sites.
• Perform routine maintenance and preventive service tasks.
• Troubleshoot, diagnose, and repair equipment issues efficiently.
• Provide technical support to customers, addressing their concerns and queries.
• Ensure all service activities are documented accurately and in a timely manner.
• Work closely with the engineering and product teams to provide feedback and improvement suggestions.
• Travel to customer locations as required for on-site visits and installations.
• Maintain a high standard of professionalism and customer satisfaction.

Qualifications:

• Bachelor's degree in Engineering, Physics, or a related field, or equivalent work experience.
• Proven experience as a Service Engineer or in a similar technical support role.
• Familiarity with scientific instruments, preferably in analytical or laboratory environments.
• Strong troubleshooting and problem-solving skills.
• Excellent communication and interpersonal skills, with the ability to work well with customers.
• Ability to work independently and as part of a team.
• Willingness to travel as required for installations and service calls.
• Valid driver’s license and ability to travel to customer sites.

Preferred Skills:

• Experience with calibration and performance testing of scientific instruments.
• Knowledge of electrical, mechanical, and software systems related to scientific instruments.

What We Offer:

• Competitive salary and benefits package.
• Opportunities for career growth within a dynamic and innovative company.
• Supportive and collaborative work environment.
• Company vehicle for on-site travel.

How to Apply:

If you're passionate about scientific technology and have the expertise to maintain and support advanced laboratory instrumentation, we encourage you to apply! Please submit your resume and a cover letter detailing your relevant experience to [email protected] latest by 2025-06-01. Put reference: ESI Nordics SE2025 in the subject of the message.

Elemental Scientific Instruments is an Equal Opportunity Employer.

We celebrate diversity and are committed to creating an inclusive environment for all employees.