Arbetsbeskrivning

Do you love tech, drones, and helping people? Join DJI, the world’s leading drone company, and be part of an exciting team that supports cutting-edge aerial technology! As a German Customer Support Advisor, you’ll assist customers with everything from setup and troubleshooting to product recommendations and technical inquiries.

Help customers with drone setup, troubleshooting, and product guidance Respond to inquiries via phone and email with professionalism and enthusiasm Diagnose technical issues related to drones, controllers, and software Manage orders, returns, and exchanges Stay up to date on the latest drone models and industry trends Ensure customers have a smooth and enjoyable experience with their DJI products

• Fluent in German & English (written & spoken) • Passion for drones, tech, and customer service • Problem-solving mindset & strong communication skills • Ability to work in a fast-paced, innovative environment

• Monthly gross salary • Tech Bonus • Language Bonus • Loyalty Bonus • Rent Support: 400/month (for 12 months!) • Meal Allowance • Holiday & Christmas Bonuses: Extra salary payments • Medical & Dental Insurance (after 6 months) • Relocation Support: Flight (200) + Housing Assistance • Paid Training from Day 1

Ready to turn your passion for drones into a career? Apply today and join us in Lisbon!