Arbetsbeskrivning

Position: IT Infrastructure Consultant

Level: Experienced

We are seeking a skilled IT Infrastructure Consultant to strengthen our internal IT operations and address infrastructure-related challenges. This position goes beyond standard first-line support—it requires a professional with in-depth technical expertise capable of managing complex issues and enhancing the reliability of the IT environment.

In this role, you will work in close collaboration with the internal IT team, contributing to the daily management of infrastructure systems, maintaining technical documentation, and resolving advanced support tickets.

Main Responsibilities

• Diagnose and resolve infrastructure-related IT problems
• Manage second-line support responsibilities, addressing more technical support requests
• Maintain and update documentation related to infrastructure configurations and procedures
• Provide practical, hands-on support across various IT environments, including:
• Microsoft desktop and backend systems
• Network cabling and server room hardware
• Print server management and AV/meeting room technology
• Microsoft administrative tools and server-related services
• Technical assistance for digital meeting spaces and shared environments

Desired Qualifications

• Proven experience in IT infrastructure or advanced support roles
• Strong familiarity with Microsoft-based systems, both for end-users and server-side environments
• Working knowledge of network infrastructure, server setups, and conference equipment
• Analytical approach to problem-solving and clear, structured communication
• Proficiency in English, both written and spoken
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About Rasulson Consulting

• Rasulson Consulting is a specialized staffing and recruitment firm focused on the IT sector. We collaborate with leading tech companies and innovative startups to provide exciting career opportunities for individuals passionate about digital development. With our deep technical expertise and extensive network, we efficiently match the right talents with the right assignments. At Rasulson Consulting, you’ll receive personalized guidance, regular feedback, and the chance to take the next step in your IT career.