Arbetsbeskrivning

Housekeeping & Guest Support Assistant (Airbnb, Booking.com, Vrbo)

Location: Malmö, Sweden

Position: Part-Time, On-Site & On-Call

Company: Sweden Relocators AB

Sweden Relocators AB manages a portfolio of short-term rental properties listed on Airbnb, Booking.com, and Vrbo, on behalf of private landlords. We are now hiring a Housekeeping & Guest Support Assistant to help oversee the administration of bookings, guest communication through the platforms, and on-site property care.

This is a hands-on part-time position ideal for someone who is organized, reliable, and has a service-oriented attitude.

Key Responsibilities

• Manage the admin side of short-term rental platforms (Airbnb, Booking.com, Vrbo) — including booking calendars, guest messaging, check-in instructions, and review handling
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• Communicate with guests before, during, and after their stay via app-based messaging systems
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• Prepare the property between guest stays: cleaning, laundry (bed sheets/towels), restocking essentials, and reporting any damages
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• Be on-call for check-ins and basic guest assistance when needed
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• Coordinate with our central office and follow routines for property care and documentation

Requirements

• Basic app knowledge and ability to use Airbnb, Booking.com, or similar platforms
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• Good communication skills in English (Swedish and/or other languages are a plus)
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• Experience in housekeeping, hospitality, or rental property support is beneficial
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• Must live in or near Malmö and be available on short notice
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• Responsible, punctual, and capable of working independently
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• A driver's license is a plus but not mandatory

What We Offer

• Flexible, part-time work based on booking volume
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• Competitive hourly pay and performance-based bonuses
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• Work in a trusted, growing international relocation and housing company
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• Gain experience in the hospitality and property tech industry